Resetting Your Password

We know how easy it is to forget your password. You can reset it by clicking the Forgot Password link.

Enter your email address that you used to sign up for inStream, and click Submit to validate the email address.

If you have setup a security question, answer the question and click Submit.Resetting_Your_Password__Image_3.jpg

An email with a temporary password will be sent to your email address. After you log in using the temporary password, you can change your password to something easier to remember by clicking on your name in the top right corner. See our article on changing your password if you need a reminder.

If you have not set a security question or don’t remember the answer to your security question, then please contact your firm’s inStream administrator and ask them to reset your password.  Your firm’s administrator is the person that signed up for inStream, or the person that added you as a user. If you are the administrator and cannot log in, please contact us.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk